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Simplified return requests
| Dear shop user! Did you unfortunately order or receive the wrong product and only noticed it after delivery? Simply go to the "My Orders" folder. For all recent orders, you can request a return using the button here. Select the device in question and the quantity being returned, state the reason for the return, and the type of processing you require. Submit your return request, and our sales department will then contact you. For submitted return requests, a new menu item, "My Returns," will appear in your customer account under the "My Orders" menu. This menu item lists the returns and their processing status, thus providing a clear overview even afterward. |
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